Mr. Reza Kashef, Director General of the ISSO International Affairs Department, declared: In the presence of Mr. Hans-Horst Konkolewsky, ISSA Secretary General, and Mr. Deepak Kumar, Chairman of the Steering Committee, ISSA Liaison Office for South Asia, the Technical Seminar on “Administrative and Operational Efficiency: ICT, Human Resources, Organizational Structure and Extension of Coverage” was held in Tehran, Islamic Republic of Iran, from 30-31 August 2016.
The theme of the Technical Seminar was based on the ISSA guidelines on Good Governance and ICT.
The participation of ISSA member representative from South Asia and South-East Asia presenting their best practice reports enriched the exchange of views and experiences on the topical themes.
The event provided a unique opportunity to social security senior managers, professional administrators and talented experts from a variety of ISSA member organizations such as the National Pension Service, Republic of Korea; Employees State Insurance Corporation, India; Employees Provident Fund, Nepal; Social Security Organization, Malaysia; Ministry of Cooperative, Labor and Social Welfare, I.R. Iran; Iranian Social Security Organization; Iranian Rural Residents Pension Fund; as well as Iranian Civil Servants Pension Fund; to share their technical knowledge and practical experience in key areas of social security, and debate how insurance systems can evolve to address major socio-economic challenges in view of social, demographic, labor-market and economic realities.
They also discussed the essential role of leadership and innovation in times of change, the barriers and enabling factors for social security excellence and exchanged their technical knowledge and practical experience on best practices in the fields of good governance, advanced ICT solutions, service delivery transformations, human resource management, and coverage extension.
Director General of the ISSO International Affairs Department remarked that, the International Social Security Association (ISSA) arranges its global activities through regional structure of the liaison offices all around the world. The active presence of the Iranian Social Security Organization in the ISSA and covering more than 5 million main insured persons in 1998, introduced the ISSO as one of the insurance organizations in Asia and Pacific Region which qualified the ISSO to become a member of the ISSA Bureau and the ISSA Council.
Furthermore, Iran’s active membership in the ISSA, contributed to the ISSO Officials membership as the Vice-Chairpersons of the ISSA Technical Commissions on “Investment of Social Security Funds”, and the “Statistical, Actuarial and Financial Studies”.
Currently, the ISSA Guidelines on Good Governance, Service Quality, and ICT, have also been translated to Persian language and we are determined to implement them with collaboration of the ISSA Center for Excellence.
Accordingly, the ISSA Technical Seminar which was hosted by the ISSO and had the “live transition” on the web-sites of both entities (www.issa.int and www.tamin.ir) for the first time, is a new opportunity for us to play an active role in the process of regional and global policy making and decision making in the field of social security.